Customer service

With you from the first question to years after the job

Celomix customer service is a single point of contact for every need, whether it is a family painting a child's room, a contractor with thousands of square metres to cover or a dealer in Muscat.

Our service in five steps

A dedicated contact at every step

  1. Advice and choice

    Help choosing the line and colour code for how the space is used, physical samples sent to you, and the colour shown on a photo of your own wall.

  2. Estimate and order

    Quantities calculated from the area and type of surface, a pro-forma invoice, and orders placed in Iran, Oman and neighbouring countries.

  3. Delivery tracking

    Updates on your order from production to delivery, with shipping documents for export orders.

  4. Application support

    Guidance on preparing the surface and applying, training for applicators and answers to technical questions during the job.

  5. After the job

    Every complaint logged with a tracking number, a guide to local repair, and the same colour batch supplied for repairs in later years.

For every client

Service shaped around your work

Families

  • A colour sample kit
  • The colour shown on a photo of your own room
  • A trained applicator in your city

Architects and designers

  • Data sheets and texture samples
  • High-quality images of every code for presentations
  • Colour matched to the project's materials

Contractors and projects

  • Quantity estimates and delivery schedules
  • An application workshop before work starts
  • One batch for the whole project

Ways to reach us

Get in touch however suits you

Contact formSamples, a pro-forma invoice or advice
Customer service phoneOfficial number — awaiting your information
WhatsApp and TelegramOfficial number — awaiting your information
Your local dealerMap of dealers in Iran and worldwide